Tyrol Commercial Cleaning’s on-site custodial program managers are responsible for managing and monitoring the work performed by cleaning associates as an added level of Quality Assurance to ensure that all tasks are performed.
Each program manager begins each shift with a quick briefing to every cleaning associate under his or her direction. During this briefing, the program manager will inform cleaning associates of the periodic cleaning assignments to be performed that shift.
Program managers train cleaning associates to use a detailed inspection sheet for each “custodial area” under his or her direction. Each section contains a breakdown of the rooms or facilities in that particular cleaning associate’s area based on either daily or periodic cleaning tasks. In addition, the appropriate inspection sheet will be contained therein to record that an assignment has taken place acceptably or not.
Each time thereafter, the program manager begins the shift by evaluating the periodic cleaning services performed the previous shift.
- The latest date any room or facility was thoroughly cleaned
- The time elapsed between office cleaning
- Whether cleaning associates accomplish their duties in a timely and consistent manner throughout the area